- +91-9516278519
- instraveler10@gmail.com
Effective Date: October 2025
Website: www.instraveler.com
Email: instraveler10@gmail.com
Contact Number: +91-9516278519
Office Address: Nanakheda Bus Stand, Ujjain, Madhya Pradesh, India
At Instraveler, we understand that travel plans — especially spiritual journeys and yatras — may change due to personal reasons, temple schedules, or unforeseen situations.
Our goal is to make the process of modification or cancellation as smooth and transparent as possible. The following policy explains how cancellations and refunds are handled for all bookings made through Instraveler.com or at our physical office.
If you wish to cancel your booking, please inform us as soon as possible through email or WhatsApp.
Refund eligibility depends on when the cancellation request is received:
| Time Before Departure/Service Date | Refund Eligibility |
|---|---|
| 7 days or more | 80% refund of total booking amount |
| 3 to 6 days before | 50% refund |
| Less than 48 hours | No refund |
| No-show (not reporting on travel day) | No refund |
Example: If your Avanti Yatra is scheduled for 10th November and you cancel on 3rd November, you’ll receive a 50% refund.
Refunds will be processed within 7–10 business days after confirmation.
In rare cases, if Instraveler must cancel a tour due to operational issues, weather, or unforeseen circumstances (like temple closures or strikes), we’ll do one of the following:
Offer you an alternate travel date or itinerary, or
Provide a full refund of the amount you paid (excluding non-refundable temple or third-party charges).
We always aim to notify you at the earliest and minimize inconvenience.
Certain services or bookings are non-refundable, including:
Temple Pooja, Bhog, Anushthan, or Aarti tickets (once confirmed)
Special permission passes or entry fees paid to temple authorities
Hotel bookings with “non-refundable” status
Transportation or driver bookings confirmed within 24 hours of travel
These services are governed by third-party rules, and refunds are not permitted once confirmed.
If your travel dates change, you can request a reschedule instead of cancellation (at least 3 days before your travel date).
Rescheduling is allowed subject to availability and may include additional costs if package rates change or new bookings are required.
We always try to adjust your trip dates whenever possible — our goal is to help you continue your Yatra without losing your booking.
Once your refund is approved, it will be issued through the original payment method (UPI, card, or bank transfer).
Processing time: 7–10 working days
You’ll receive a confirmation email or message once the refund has been initiated.
If you don’t see the refund reflected after 10 days, please contact your bank or payment provider.
For help, write to instraveler10@gmail.com with your booking ID and payment details.
Instraveler is not liable for cancellations or delays caused by natural calamities, floods, strikes, government restrictions, or temple closures.
In such cases, we will make every effort to reschedule or offer partial refunds based on vendor policies.
Instraveler reserves the right to modify or adjust itineraries due to local conditions, temple timings, or safety concerns.
Such changes do not qualify as cancellations if alternate services are provided of equal or higher value.
For any cancellation or refund-related queries, please reach out through:
Email: instraveler10@gmail.com
Phone: +91-9516278519
Address: Nanakheda Bus Stand, Ujjain, Madhya Pradesh
Instraveler may revise this Refund Policy periodically to align with changes in government rules, temple authority regulations, or business operations.
All updates will be posted on this page with a revised Effective Date.
We’re committed to making every Yatra meaningful, comfortable, and fair.
Your trust matters to us, and we promise complete transparency in every refund or cancellation process. 
