Terms & Conditions

Effective Date: October 2025
Website: www.instraveler.com
Email: instraveler10@gmail.com
Contact Number: +91-9516278519
Office Address: Nanakheda Bus Stand, Ujjain, Madhya Pradesh, India


1. Introduction

Welcome to Instraveler—your trusted partner for spiritual travel, pilgrimage tours, and customized yatras.

By accessing or using our website, or by booking any service through us, you agree to the following Terms & Conditions, which constitute a binding agreement between you and the Site owner, Deepika Bhawsar. Please read them carefully before confirming any booking. If you do not agree with these terms, kindly refrain from using our services.


2. Our Services

Instraveler provides travel-related services including:

  • Pilgrimage and Yatra packages (Avanti Yatra, Omkar Yatra, etc.)

  • Hotel and homestay booking

  • Vehicle and cab rentals

  • Food arrangements during trips

  • Temple darshan, pooja, and anushthan bookings

All our services are offered subject to availability and specific terms of our travel partners.


3. Booking and Confirmation

  • Bookings can be made through our website or directly at our office.

  • To confirm a booking, you must provide accurate personal and travel details.

  • A booking is considered confirmed only after full or partial payment (as specified) is received and you get a confirmation message/email from Instraveler.

  • In case of incomplete or incorrect information, Instraveler reserves the right to cancel or modify your booking.


4. Payments

  • All payments made through our website are processed via secure, verified payment gateways.

  • We accept UPI, debit/credit cards, net banking, and other authorized digital methods.

  • Instraveler does not store or have access to your payment credentials.

  • Once payment is made, you will receive a confirmation email or WhatsApp message.

If a payment fails but is deducted from your account, please contact us at instraveler10@gmail.com with proof of transaction — we’ll coordinate with our payment provider to resolve it.


5. Pricing and Inclusions

  • Prices listed on our website are inclusive of applicable taxes unless stated otherwise.

  • Package prices cover only what is mentioned in the itinerary or inclusions list.

  • Any additional requests (special poojas, personal expenses, tips, or room upgrades) will be charged separately.

Instraveler reserves the right to change prices at any time due to changes in fuel costs, taxes, or third-party rates. However, confirmed bookings will not be affected by such changes.


6. Cancellation & Refund Policy

We understand that travel plans can change, so here’s our simple cancellation policy:

  • Cancellation 7 days or more before travel date: 80% refund of total booking amount.

  • Cancellation within 3–6 days: 50% refund.

  • Cancellation within 48 hours of travel: No refund.

  • No-show (not reporting on travel date): No refund.

Refunds will be processed within 7–10 business days after cancellation confirmation.

Please note that temple pooja tickets, bhog bookings, or other special permissions are non-refundable once confirmed, as they are governed by temple authorities.


7. Rescheduling Policy

You may request a reschedule (change of date or package) by contacting us at least 3 days before your travel date.
Approval depends on package availability and partner terms. Additional charges may apply.


8. Responsibilities of Travelers

To ensure a smooth spiritual journey, travelers are expected to:

  • Carry valid ID proof (Aadhaar card, PAN, Passport, etc.).

  • Follow dress codes and temple rules wherever applicable.

  • Respect local customs and fellow travelers.

  • Be punctual at designated reporting points for travel and pooja schedules.

Instraveler will not be responsible for missed darshans, meals, or vehicle departures caused by late arrival or non-compliance.


9. Our Responsibilities

We aim to provide safe, organized, and spiritually fulfilling journeys.
However, please note that Instraveler acts as a facilitator between travelers and service providers (hotels, drivers, temples, etc.). We are not liable for:

  • Delays or cancellations due to natural calamities, strikes, or political unrest.

  • Personal loss, injury, or theft during travel.

  • Decisions made by temple authorities regarding entry, rituals, or timings.

That said, our team will always do its best to assist you and minimize inconvenience.


10. Travel Insurance

Instraveler strongly recommends that travelers purchase travel insurance to cover unforeseen events such as health issues, cancellations, or accidents.
We can guide you toward suitable insurance options if requested.


11. Website Usage

By using our website, you agree not to:

  • Misuse, hack, or disrupt the site’s functionality.

  • Copy or distribute any content, images, or materials without permission.

  • Submit false or misleading information.

Any misuse may result in legal action and immediate termination of access.


12. Intellectual Property

All website content — including text, logos, images, and branding — is the property of Instraveler and protected by copyright law.
You may not copy, reuse, or reproduce any content for commercial purposes without written permission.


13. Limitation of Liability

Instraveler and its associates shall not be liable for any direct, indirect, or consequential losses resulting from:

  • Errors or omissions on the website

  • Cancellations by third-party vendors

  • Technical issues or server downtime

  • Acts beyond our control (force majeure)

Our maximum liability shall not exceed the total amount paid for the specific booking.


14. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of Ujjain, Madhya Pradesh.


15. Contact Information

If you have questions or concerns about these Terms, feel free to contact us:

📧 Email: instraveler10@gmail.com
📞 Phone: +91-9516278519
🏢 Address: Nanakheda Bus Stand, Ujjain, Madhya Pradesh


16. Acceptance

By using our website, making a booking, or completing a payment, you confirm that you have read, understood, and agreed to the Terms & Conditions above.


Instraveler — Travel with Faith, Travel with Trust.

We thank you for choosing us to be part of your spiritual journey. Our goal is to make every Yatra peaceful, safe, and truly memorable. 🌼

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